Ultrasonix C5-2/60GPS Ultrasound Probe Repair

If your Ultrasonix C5-2/60GPS is producing degraded images, failing probe tests or showing physical damage, this page helps you judge what is likely wrong and whether a repair makes sense before you commit to a replacement.

Manufacturer	Ultrasonix
Model	C5-2/60GPS
Probe type	Convex array
Compatible systems	Ultrasonix SonixTouch

You will usually see the C5-2/60GPS running on Ultrasonix SonixTouch. Mention the console model with the fault description – connector and revision differences matter.

On convex probes such as the C5-2/60GPS, the curved acoustic window wears unevenly under pressure-heavy scanning; lens condition is the first thing to check when image quality drops.

Common failure modes for the C5-2/60GPS

Match what you are seeing against the table below. The right-hand column reflects how faults of this kind typically assess – the actual verdict always depends on the individual probe.

What you see	Likely cause	Typically repairable?
Outer cable sheath showing cracks, kinks or staining	Surface jacket wear – the conductors inside are often still good	Usually repairable
Vertical shadowing or missing scan lines on screen	Element dropout, or a conductor break inside the cable	Case by case
Bubbles or lifting at the lens face	Lens delamination from the acoustic stack	Usually repairable
Cuts, gouges or discoloration on the lens membrane	Wear from use, or chemical attack from disinfectants	Usually repairable
Strain relief separated, split or stiff	Flex fatigue where the cable meets the probe or connector	Usually repairable
Depth performance clearly below what this probe used to deliver	Reduced acoustic output from element ageing or a delaminating lens	Case by case
Cracked or dented housing	A drop or knock; housings are routinely replaced or resealed	Usually repairable

Check these before you ship the probe

• Run the system’s built-in probe test or element check if your console provides one.
• Flex the cable gently along its length while imaging – intermittent dropout points to broken conductors.
• Examine the connector for bent or corroded pins, cracks and a working locking mechanism.
• Check the strain reliefs at both ends for splits, stiffness or separation from the cable.
• Compare penetration and uniformity against a known-good probe on the same preset.

Repair, exchange or replace — which applies to your C5-2/60GPS

For the C5-2/60GPS, think in terms of damage depth: surface and cable-level faults are usually repairable at a fraction of replacement cost; acoustic stack failures are evaluated case by case; extensive element loss generally means replacement. Send the symptoms and photos first – that determines the path before anything ships.

What we need to quote your C5-2/60GPS repair

• A clear photo of the complete manufacturer and model label on the probe
• A description of the fault: what you see on screen and when it started
• The ultrasound system (console) the probe is used with
• Screenshots or photos of the image problem, if the fault is visual
• Photos of any physical damage – lens, housing, cable or connector

Product imagery on this page is representative of the C5-2/60GPS probe family and is not a photograph of your specific unit. This page does not claim OEM authorization or universal compatibility. Repair feasibility, turnaround and commercial terms are confirmed in writing after assessment of the actual probe.