BK Medical N13C5 (9062) Ultrasound Probe Repair

Fault diagnosis and repair options for the BK Medical N13C5 (9062): failure modes, self-checks and what an assessment needs.

Get a Repair Quote for This Model

Send the label photo, fault description and console model — assessment confirmed in writing.

If your BK Medical N13C5 (9062) is producing degraded images, failing probe tests or showing physical damage, this page helps you judge what is likely wrong and whether a repair makes sense before you commit to a replacement.

Manufacturer BK Medical
Model N13C5 (9062)
Probe type Micro-Convex array
Compatible systems BK Medical bk3000

You will usually see the N13C5 (9062) running on BK Medical bk3000. Mention the console model with the fault description – connector and revision differences matter.

Small-footprint probes such as the N13C5 (9062) concentrate handling stress on a compact lens and thin cable – mechanical wear usually precedes any element trouble.

Common failure modes for the N13C5 (9062)

Match what you are seeing against the table below. The right-hand column reflects how faults of this kind typically assess – the actual verdict always depends on the individual probe.

What you see Likely cause Typically repairable?
Cuts, gouges or discoloration on the lens membrane Wear from use, or chemical attack from disinfectants Usually repairable
Whole regions of the image blank across the array width Extensive element loss across the acoustic stack Usually not economical
Vertical shadowing or missing scan lines on screen Failed transducer elements or a broken conductor in the cable Case by case
Intermittent signal that changes as the cable moves Broken internal conductors in the cable Case by case
Grainy, low-detail image even after presets are checked A worn lens surface or elements beginning to degrade Case by case
Air pockets or peeling visible on the acoustic lens Lens delamination from the acoustic stack Usually repairable
Strain relief pulling away from the cable or gone rigid Cable flex fatigue at the probe or connector end Usually repairable

Check these before you ship the probe

  • Run the system’s built-in probe test or element check if your console provides one.
  • Inspect the lens face under good light for cuts, bubbles, lifting edges or discoloration.
  • Examine the connector for bent or corroded pins, cracks and a working locking mechanism.
  • Check the strain reliefs at both ends for splits, stiffness or separation from the cable.
  • Compare penetration and uniformity against a known-good probe on the same preset.

Repair, exchange or replace — which applies to your N13C5 (9062)

Repair suits the N13C5 (9062) when damage is mechanical or confined – lens membrane, strain relief, cable jacket, connector hardware. Once element dropout spreads across large sections of the array, repair cost climbs toward replacement value and stops making sense. If uptime is critical, ask about exchange options while your probe is assessed.

What we need to quote your N13C5 (9062) repair

  • A clear photo of the complete manufacturer and model label on the probe
  • A description of the fault: what you see on screen and when it started
  • The ultrasound system (console) the probe is used with
  • Screenshots or photos of the image problem, if the fault is visual
  • Photos of any physical damage – lens, housing, cable or connector

Images shown are representative and are not photographs of an individual unit. Nothing on this page claims OEM authorization or guarantees universal fit. Whether a specific N13C5 (9062) can be repaired, and on what terms, is confirmed in writing once the probe has been assessed.

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