A failing Samsung Medison C2-4/30R does not always mean buying a new probe. Use the fault table below to match what you are seeing on screen to a likely cause, then check what a repair assessment would need.
| Manufacturer | Samsung Medison |
|---|---|
| Model | C2-4/30R |
| Probe type | Convex array |
| Compatible systems | Medison SonoAce SA-5500, Medison SonoAce SA-6000C |
You will usually see the C2-4/30R running on Medison SonoAce SA-5500, Medison SonoAce SA-6000C. Mention the console model with the fault description – connector and revision differences matter.
Curved arrays like the C2-4/30R see heavy abdominal duty, and the curved lens face takes the brunt of it – delamination and membrane wear typically show up before element failures do.
Common failure modes for the C2-4/30R
Match what you are seeing against the table below. The right-hand column reflects how faults of this kind typically assess – the actual verdict always depends on the individual probe.
| What you see | Likely cause | Typically repairable? |
|---|---|---|
| Cuts, gouges or discoloration on the lens membrane | Mechanical wear or disinfectant damage to the lens | Usually repairable |
| Split seams or impact marks on the probe body | A drop or knock; housings are routinely replaced or resealed | Usually repairable |
| Image cuts out when the cable is flexed | Broken internal conductors in the cable | Case by case |
| Air pockets or peeling visible on the acoustic lens | The lens separating from the acoustic stack underneath | Usually repairable |
| Dark bands or dropout lines in the image | Element dropout, or a conductor break inside the cable | Case by case |
| Connector lock broken or hardware missing | Mechanical damage to the connector shell | Usually repairable |
| Whole regions of the image blank across the array width | Extensive element loss across the acoustic stack | Usually not economical |
Check these before you ship the probe
- Check the strain reliefs at both ends for splits, stiffness or separation from the cable.
- Run the system’s built-in probe test or element check if your console provides one.
- Examine the connector for bent or corroded pins, cracks and a working locking mechanism.
- Compare penetration and uniformity against a known-good probe on the same preset.
- Flex the cable gently along its length while imaging – intermittent dropout points to broken conductors.
Repair, exchange or replace — which applies to your C2-4/30R
Three paths apply to a failing C2-4/30R: repair (typical for lens, housing, cable and connector damage), exchange (fastest route back to scanning) or replacement (when the acoustic stack is too far gone). The deciding factors are how much of the array still fires, whether the housing is intact and what downtime costs you. Each probe is judged on its actual condition.
What we need to quote your C2-4/30R repair
- A clear photo of the complete manufacturer and model label on the probe
- A description of the fault: what you see on screen and when it started
- The ultrasound system (console) the probe is used with
- Screenshots or photos of the image problem, if the fault is visual
- Photos of any physical damage – lens, housing, cable or connector
Images shown are representative and are not photographs of an individual unit. Nothing on this page claims OEM authorization or guarantees universal fit. Whether a specific C2-4/30R can be repaired, and on what terms, is confirmed in writing once the probe has been assessed.
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