Broadsound TC375UB Ultrasound Probe Repair

A failing Broadsound TC375UB does not always mean buying a new probe. Use the fault table below to match what you are seeing on screen to a likely cause, then check what a repair assessment would need.

Manufacturer	Broadsound
Model	TC375UB
Probe type	Convex array

Curved arrays like the TC375UB see heavy abdominal duty, and the curved lens face takes the brunt of it – delamination and membrane wear typically show up before element failures do.

Common failure modes for the TC375UB

Match what you are seeing against the table below. The right-hand column reflects how faults of this kind typically assess – the actual verdict always depends on the individual probe.

What you see	Likely cause	Typically repairable?
Intermittent signal that changes as the cable moves	One or more conductors broken inside the cable bundle	Case by case
Dark bands or dropout lines in the image	Failed transducer elements or a broken conductor in the cable	Case by case
Cable jacket cracked, wrinkled or discolored	Surface jacket wear – the conductors inside are often still good	Usually repairable
Cracked or dented housing	A drop or knock; housings are routinely replaced or resealed	Usually repairable
Bubbles or lifting at the lens face	The lens separating from the acoustic stack underneath	Usually repairable
Noticeably weaker penetration than the paired probe	Ageing elements or lens delamination reducing acoustic output	Case by case
Bent, broken or corroded connector pins	Mechanical damage from forcing or dropping the connector	Usually repairable

Check these before you ship the probe

• Photograph the complete manufacturer label – the exact revision matters for parts compatibility.
• Run the system’s built-in probe test or element check if your console provides one.
• Flex the cable gently along its length while imaging – intermittent dropout points to broken conductors.
• Compare penetration and uniformity against a known-good probe on the same preset.
• Examine the connector for bent or corroded pins, cracks and a working locking mechanism.

Repair, exchange or replace — which applies to your TC375UB

Whether a TC375UB is worth repairing depends on the damage scope: localized lens, cable, strain relief and connector faults are routine repairs, while widespread element loss usually is not economical. An exchange unit can bridge the gap when downtime matters, and replacement becomes rational when repair cost approaches replacement value. A written assessment settles this per probe – condition, not model, decides it.

What we need to quote your TC375UB repair

• A clear photo of the complete manufacturer and model label on the probe
• A description of the fault: what you see on screen and when it started
• The ultrasound system (console) the probe is used with
• Screenshots or photos of the image problem, if the fault is visual
• Photos of any physical damage – lens, housing, cable or connector

Images shown are representative and are not photographs of an individual unit. Nothing on this page claims OEM authorization or guarantees universal fit. Whether a specific TC375UB can be repaired, and on what terms, is confirmed in writing once the probe has been assessed.