Before writing off a damaged GE C364, compare its symptoms against the failure modes below. Many lens, cable and connector faults on this probe class are economically repairable.
| Manufacturer | GE |
|---|---|
| Model | C364 |
| Probe type | Convex array |
| Compatible systems | GE Logiq 400, GE Logiq 500 |
The C364 typically pairs with GE Logiq 400, GE Logiq 500; the same fault can present differently between console revisions, which is why the host system is asked for with the quote details.
Curved arrays like the C364 see heavy abdominal duty, and the curved lens face takes the brunt of it – delamination and membrane wear typically show up before element failures do.
Common failure modes for the C364
Match what you are seeing against the table below. The right-hand column reflects how faults of this kind typically assess – the actual verdict always depends on the individual probe.
| What you see | Likely cause | Typically repairable? |
|---|---|---|
| Connector lock broken or hardware missing | Mechanical damage to the connector shell | Usually repairable |
| Bent, broken or corroded connector pins | Connector damage from forced insertion or drops | Usually repairable |
| Visible nicks, grooves or staining on the lens surface | Wear from use, or chemical attack from disinfectants | Usually repairable |
| Strain relief separated, split or stiff | Flex fatigue where the cable meets the probe or connector | Usually repairable |
| Outer cable sheath showing cracks, kinks or staining | Surface jacket wear – the conductors inside are often still good | Usually repairable |
| Grainy, low-detail image even after presets are checked | A worn lens surface or elements beginning to degrade | Case by case |
| Air pockets or peeling visible on the acoustic lens | Lens delamination from the acoustic stack | Usually repairable |
Check these before you ship the probe
- Run the system’s built-in probe test or element check if your console provides one.
- Check the strain reliefs at both ends for splits, stiffness or separation from the cable.
- Examine the connector for bent or corroded pins, cracks and a working locking mechanism.
- Flex the cable gently along its length while imaging – intermittent dropout points to broken conductors.
- Photograph the complete manufacturer label – the exact revision matters for parts compatibility.
Repair, exchange or replace — which applies to your C364
For the C364, think in terms of damage depth: surface and cable-level faults are usually repairable at a fraction of replacement cost; acoustic stack failures are evaluated case by case; extensive element loss generally means replacement. Send the symptoms and photos first – that determines the path before anything ships.
What we need to quote your C364 repair
- A clear photo of the complete manufacturer and model label on the probe
- A description of the fault: what you see on screen and when it started
- The ultrasound system (console) the probe is used with
- Screenshots or photos of the image problem, if the fault is visual
- Photos of any physical damage – lens, housing, cable or connector
Images shown are representative and are not photographs of an individual unit. Nothing on this page claims OEM authorization or guarantees universal fit. Whether a specific C364 can be repaired, and on what terms, is confirmed in writing once the probe has been assessed.
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