Philips D1914C-21222A-PENCIL Ultrasound Probe Repair

The Philips D1914C-21222A-PENCIL is a common candidate for repair rather than replacement. This page lists its typical failure modes, self-checks you can run, and the details a repair lab needs from you.

Manufacturer	Philips
Model	D1914C-21222A-PENCIL
Probe type	Pencil/CW array
Compatible systems	HP ImagePoint

The D1914C-21222A-PENCIL typically pairs with HP ImagePoint; the same fault can present differently between console revisions, which is why the host system is asked for with the quote details.

For CW pencil probes such as the D1914C-21222A-PENCIL, the short parts list means diagnosis is quick: cable continuity, connector condition and crystal output cover most failures.

Common failure modes for the D1914C-21222A-PENCIL

Match what you are seeing against the table below. The right-hand column reflects how faults of this kind typically assess – the actual verdict always depends on the individual probe.

What you see	Likely cause	Typically repairable?
Cracked or dented housing	A drop or knock; housings are routinely replaced or resealed	Usually repairable
Vertical shadowing or missing scan lines on screen	Element dropout, or a conductor break inside the cable	Case by case
Fuzzy or noisy image that cleaning does not fix	Lens wear or early element degradation	Case by case
Visible nicks, grooves or staining on the lens surface	Wear from use, or chemical attack from disinfectants	Usually repairable
Intermittent signal that changes as the cable moves	Broken internal conductors in the cable	Case by case
Whole regions of the image blank across the array width	Widespread element or acoustic stack failure	Usually not economical
Bubbles or lifting at the lens face	Lens delamination from the acoustic stack	Usually repairable

Check these before you ship the probe

• Flex the cable gently along its length while imaging – intermittent dropout points to broken conductors.
• Compare penetration and uniformity against a known-good probe on the same preset.
• Run the system’s built-in probe test or element check if your console provides one.
• Check the strain reliefs at both ends for splits, stiffness or separation from the cable.
• Examine the connector for bent or corroded pins, cracks and a working locking mechanism.

Repair, exchange or replace — which applies to your D1914C-21222A-PENCIL

For the D1914C-21222A-PENCIL, think in terms of damage depth: surface and cable-level faults are usually repairable at a fraction of replacement cost; acoustic stack failures are evaluated case by case; extensive element loss generally means replacement. Send the symptoms and photos first – that determines the path before anything ships.

What we need to quote your D1914C-21222A-PENCIL repair

• A clear photo of the complete manufacturer and model label on the probe
• A description of the fault: what you see on screen and when it started
• The ultrasound system (console) the probe is used with
• Screenshots or photos of the image problem, if the fault is visual
• Photos of any physical damage – lens, housing, cable or connector

Product imagery on this page is representative of the D1914C-21222A-PENCIL probe family and is not a photograph of your specific unit. This page does not claim OEM authorization or universal compatibility. Repair feasibility, turnaround and commercial terms are confirmed in writing after assessment of the actual probe.