Philips D1914V-21229A-PENCIL Ultrasound Probe Repair
Fault diagnosis and repair options for the Philips D1914V-21229A-PENCIL: failure modes, self-checks and what an assessment needs.
Table of Contents
PRODUCT DETAILS
Supply Ability
Supply Ability 5000 Unit/Units per Year
Packaging & Delivery
| Packaging Details | Common Box |
| Port | Hongkong |
| Picture Example: | ![]() ![]() |
DESCRIPTION
Use this reference to troubleshoot the Philips D1914V-21229A-PENCIL: identify the fault from what you see, judge whether it is typically repairable, and prepare the details needed for a quote.
| Manufacturer | Philips |
|---|---|
| Model | D1914V-21229A-PENCIL |
| Probe type | Pencil/CW array |
| Compatible systems | HP ImagePoint, HP Sonos 5500, HP Sonos 7500 |
You will usually see the D1914V-21229A-PENCIL running on HP ImagePoint, HP Sonos 5500, HP Sonos 7500. Mention the console model with the fault description – connector and revision differences matter.
For CW pencil probes such as the D1914V-21229A-PENCIL, the short parts list means diagnosis is quick: cable continuity, connector condition and crystal output cover most failures.
Common failure modes for the D1914V-21229A-PENCIL
Match what you are seeing against the table below. The right-hand column reflects how faults of this kind typically assess – the actual verdict always depends on the individual probe.
| What you see | Likely cause | Typically repairable? |
|---|---|---|
| Visible nicks, grooves or staining on the lens surface | Wear from use, or chemical attack from disinfectants | Usually repairable |
| Strain relief separated, split or stiff | Cable flex fatigue at the probe or connector end | Usually repairable |
| Pin damage or corrosion visible in the connector | Connector damage from forced insertion or drops | Usually repairable |
| Grainy, low-detail image even after presets are checked | Lens wear or early element degradation | Case by case |
| Large areas of the array not firing | Extensive element loss across the acoustic stack | Usually not economical |
| Bubbles or lifting at the lens face | Lens delamination from the acoustic stack | Usually repairable |
| Split seams or impact marks on the probe body | Impact damage; housing can usually be replaced or resealed | Usually repairable |
Check these before you ship the probe
- Flex the cable gently along its length while imaging – intermittent dropout points to broken conductors.
- Inspect the lens face under good light for cuts, bubbles, lifting edges or discoloration.
- Photograph the complete manufacturer label – the exact revision matters for parts compatibility.
- Run the system’s built-in probe test or element check if your console provides one.
- Examine the connector for bent or corroded pins, cracks and a working locking mechanism.
Repair, exchange or replace — which applies to your D1914V-21229A-PENCIL
Three paths apply to a failing D1914V-21229A-PENCIL: repair (typical for lens, housing, cable and connector damage), exchange (fastest route back to scanning) or replacement (when the acoustic stack is too far gone). The deciding factors are how much of the array still fires, whether the housing is intact and what downtime costs you. Each probe is judged on its actual condition.
What we need to quote your D1914V-21229A-PENCIL repair
- A clear photo of the complete manufacturer and model label on the probe
- A description of the fault: what you see on screen and when it started
- The ultrasound system (console) the probe is used with
- Screenshots or photos of the image problem, if the fault is visual
- Photos of any physical damage – lens, housing, cable or connector
Product imagery on this page is representative of the D1914V-21229A-PENCIL probe family and is not a photograph of your specific unit. This page does not claim OEM authorization or universal compatibility. Repair feasibility, turnaround and commercial terms are confirmed in writing after assessment of the actual probe.
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FAQ
Q: What is the MOQ?
A: 1pc.
Q: How about your delivery time?
A: 1~15 days depends on your order quantity.
Q: What is your terms of delivery?
A: DHL,TNT, EMS,UPS,FedEx,also can use customer’s freight forwarder.
Q: What is your terms of payment?
A: Western union, Alibaba Trade Assurance, T/T in advance.
Q: Do you test all your goods before delivery?
A: Yes, we have 100% tested our goods before delivery.
Q: What is your Service & Return policy?
A: If the probe is not compatible with your machine or there are any quality problem within 7 days after receiving the goods, please feel free to contact us. We will send a replacement probe or refund the payment to you.







