The Samsung Medison C2-5/60 is a common candidate for repair rather than replacement. This page lists its typical failure modes, self-checks you can run, and the details a repair lab needs from you.
| Manufacturer | Samsung Medison |
|---|---|
| Model | C2-5/60 |
| Probe type | Convex array |
| Compatible systems | Medison SonoAce SA-3200, Medison SonoAce SA-5000, Medison SonoAce SA-5500 |
You will usually see the C2-5/60 running on Medison SonoAce SA-3200, Medison SonoAce SA-5000, Medison SonoAce SA-5500. Mention the console model with the fault description – connector and revision differences matter.
On convex probes such as the C2-5/60, the curved acoustic window wears unevenly under pressure-heavy scanning; lens condition is the first thing to check when image quality drops.
Common failure modes for the C2-5/60
Match what you are seeing against the table below. The right-hand column reflects how faults of this kind typically assess – the actual verdict always depends on the individual probe.
| What you see | Likely cause | Typically repairable? |
|---|---|---|
| Whole regions of the image blank across the array width | Extensive element loss across the acoustic stack | Usually not economical |
| Image cuts out when the cable is flexed | Broken internal conductors in the cable | Case by case |
| Air pockets or peeling visible on the acoustic lens | The lens separating from the acoustic stack underneath | Usually repairable |
| Vertical shadowing or missing scan lines on screen | Element dropout, or a conductor break inside the cable | Case by case |
| Visible nicks, grooves or staining on the lens surface | Mechanical wear or disinfectant damage to the lens | Usually repairable |
| Pin damage or corrosion visible in the connector | Mechanical damage from forcing or dropping the connector | Usually repairable |
| Outer cable sheath showing cracks, kinks or staining | Jacket wear; conductors may still be intact underneath | Usually repairable |
Check these before you ship the probe
- Inspect the lens face under good light for cuts, bubbles, lifting edges or discoloration.
- Photograph the complete manufacturer label – the exact revision matters for parts compatibility.
- Compare penetration and uniformity against a known-good probe on the same preset.
- Examine the connector for bent or corroded pins, cracks and a working locking mechanism.
- Check the strain reliefs at both ends for splits, stiffness or separation from the cable.
Repair, exchange or replace — which applies to your C2-5/60
For the C2-5/60, think in terms of damage depth: surface and cable-level faults are usually repairable at a fraction of replacement cost; acoustic stack failures are evaluated case by case; extensive element loss generally means replacement. Send the symptoms and photos first – that determines the path before anything ships.
What we need to quote your C2-5/60 repair
- A clear photo of the complete manufacturer and model label on the probe
- A description of the fault: what you see on screen and when it started
- The ultrasound system (console) the probe is used with
- Screenshots or photos of the image problem, if the fault is visual
- Photos of any physical damage – lens, housing, cable or connector
Images shown are representative and are not photographs of an individual unit. Nothing on this page claims OEM authorization or guarantees universal fit. Whether a specific C2-5/60 can be repaired, and on what terms, is confirmed in writing once the probe has been assessed.
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