Akicare TWO Support & Replacement
Fault diagnosis and repair options for the Akicare TWO: failure modes, self-checks and what an assessment needs.
Table of Contents
PRODUCT DETAILS
Supply Ability
Supply Ability 5000 Unit/Units per Year
Packaging & Delivery
| Packaging Details | Common Box |
| Port | Hongkong |
| Picture Example: |   |
DESCRIPTION
A failing Akicare TWO does not always mean buying a new probe. Use the fault table below to match what you are seeing on screen to a likely cause, then check what a repair assessment would need.
| Manufacturer | Akicare |
|---|---|
| Model | TWO |
Common failure modes for the TWO
Match what you are seeing against the table below. The right-hand column reflects how faults of this kind typically assess – the actual verdict always depends on the individual probe.
| What you see | Likely cause | Typically repairable? |
|---|---|---|
| Noticeably weaker penetration than the paired probe | Ageing elements or lens delamination reducing acoustic output | Case by case |
| Grainy, low-detail image even after presets are checked | A worn lens surface or elements beginning to degrade | Case by case |
| Bubbles or lifting at the lens face | Lens delamination from the acoustic stack | Usually repairable |
| Bent, broken or corroded connector pins | Mechanical damage from forcing or dropping the connector | Usually repairable |
| Split seams or impact marks on the probe body | Impact damage; housing can usually be replaced or resealed | Usually repairable |
| Image cuts out when the cable is flexed | One or more conductors broken inside the cable bundle | Case by case |
| Latch or locking hardware damaged on the connector shell | Broken locking mechanics on the connector housing | Usually repairable |
Check these before you ship the probe
- Check the strain reliefs at both ends for splits, stiffness or separation from the cable.
- Inspect the lens face under good light for cuts, bubbles, lifting edges or discoloration.
- Run the system’s built-in probe test or element check if your console provides one.
- Compare penetration and uniformity against a known-good probe on the same preset.
- Photograph the complete manufacturer label – the exact revision matters for parts compatibility.
Repair, exchange or replace — which applies to your TWO
Repair suits the TWO when damage is mechanical or confined – lens membrane, strain relief, cable jacket, connector hardware. Once element dropout spreads across large sections of the array, repair cost climbs toward replacement value and stops making sense. If uptime is critical, ask about exchange options while your probe is assessed.
What we need to quote your TWO repair
- A clear photo of the complete manufacturer and model label on the probe
- A description of the fault: what you see on screen and when it started
- The ultrasound system (console) the probe is used with
- Screenshots or photos of the image problem, if the fault is visual
- Photos of any physical damage – lens, housing, cable or connector
Product imagery on this page is representative of the TWO probe family and is not a photograph of your specific unit. This page does not claim OEM authorization or universal compatibility. Repair feasibility, turnaround and commercial terms are confirmed in writing after assessment of the actual probe.
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Packing & Shipping
FAQ
Q: What is the MOQ?
A: 1pc.
Q: How about your delivery time?
A: 1~15 days depends on your order quantity.
Q: What is your terms of delivery?
A: DHL,TNT, EMS,UPS,FedEx,also can use customer’s freight forwarder.
Q: What is your terms of payment?
A: Western union, Alibaba Trade Assurance, T/T in advance.
Q: Do you test all your goods before delivery?
A: Yes, we have 100% tested our goods before delivery.
Q: What is your Service & Return policy?
A: If the probe is not compatible with your machine or there are any quality problem within 7 days after receiving the goods, please feel free to contact us. We will send a replacement probe or refund the payment to you.
