Esaote C5-2 R13 Ultrasound Probe Repair

If your Esaote C5-2 R13 is producing degraded images, failing probe tests or showing physical damage, this page helps you judge what is likely wrong and whether a repair makes sense before you commit to a replacement.

Manufacturer	Esaote
Model	C5-2 R13
Probe type	Convex array
Compatible systems	Esaote MyLab 20 Plus, Esaote MyLab 25 Gold, Esaote MyLab 30 CV, Esaote MyLab 40, Esaote MyLab 50, Esaote MyLab 60

In service the C5-2 R13 is most often found on Esaote MyLab 20 Plus, Esaote MyLab 25 Gold, Esaote MyLab 30 CV, Esaote MyLab 40, Esaote MyLab 50 and other listed systems. Console-side settings and module revisions still vary, so the exact system build is part of any assessment.

On convex probes such as the C5-2 R13, the curved acoustic window wears unevenly under pressure-heavy scanning; lens condition is the first thing to check when image quality drops.

Common failure modes for the C5-2 R13

Match what you are seeing against the table below. The right-hand column reflects how faults of this kind typically assess – the actual verdict always depends on the individual probe.

What you see	Likely cause	Typically repairable?
Visible nicks, grooves or staining on the lens surface	Wear from use, or chemical attack from disinfectants	Usually repairable
Noticeably weaker penetration than the paired probe	Reduced acoustic output from element ageing or a delaminating lens	Case by case
Dark bands or dropout lines in the image	Element dropout, or a conductor break inside the cable	Case by case
Split seams or impact marks on the probe body	A drop or knock; housings are routinely replaced or resealed	Usually repairable
Pin damage or corrosion visible in the connector	Connector damage from forced insertion or drops	Usually repairable
Latch or locking hardware damaged on the connector shell	Mechanical damage to the connector shell	Usually repairable
Large areas of the array not firing	Widespread element or acoustic stack failure	Usually not economical

Check these before you ship the probe

• Run the system’s built-in probe test or element check if your console provides one.
• Examine the connector for bent or corroded pins, cracks and a working locking mechanism.
• Inspect the lens face under good light for cuts, bubbles, lifting edges or discoloration.
• Compare penetration and uniformity against a known-good probe on the same preset.
• Photograph the complete manufacturer label – the exact revision matters for parts compatibility.

Repair, exchange or replace — which applies to your C5-2 R13

Repair suits the C5-2 R13 when damage is mechanical or confined – lens membrane, strain relief, cable jacket, connector hardware. Once element dropout spreads across large sections of the array, repair cost climbs toward replacement value and stops making sense. If uptime is critical, ask about exchange options while your probe is assessed.

What we need to quote your C5-2 R13 repair

• A clear photo of the complete manufacturer and model label on the probe
• A description of the fault: what you see on screen and when it started
• The ultrasound system (console) the probe is used with
• Screenshots or photos of the image problem, if the fault is visual
• Photos of any physical damage – lens, housing, cable or connector

Product imagery on this page is representative of the C5-2 R13 probe family and is not a photograph of your specific unit. This page does not claim OEM authorization or universal compatibility. Repair feasibility, turnaround and commercial terms are confirmed in writing after assessment of the actual probe.