Sonoscape C344 Ultrasound Probe Repair
Fault diagnosis and repair options for the Sonoscape C344: failure modes, self-checks and what an assessment needs.
Table of Contents
PRODUCT DETAILS
Supply Ability
Supply Ability 5000 Unit/Units per Year
Packaging & Delivery
| Packaging Details | Common Box |
| Port | Hongkong |
| Picture Example: |   |
DESCRIPTION
If your Sonoscape C344 is producing degraded images, failing probe tests or showing physical damage, this page helps you judge what is likely wrong and whether a repair makes sense before you commit to a replacement.
| Manufacturer | Sonoscape |
|---|---|
| Model | C344 |
Common failure modes for the C344
Match what you are seeing against the table below. The right-hand column reflects how faults of this kind typically assess – the actual verdict always depends on the individual probe.
| What you see | Likely cause | Typically repairable? |
|---|---|---|
| Grainy, low-detail image even after presets are checked | Lens wear or early element degradation | Case by case |
| Bubbles or lifting at the lens face | The lens separating from the acoustic stack underneath | Usually repairable |
| Visible nicks, grooves or staining on the lens surface | Wear from use, or chemical attack from disinfectants | Usually repairable |
| Connector lock broken or hardware missing | Mechanical damage to the connector shell | Usually repairable |
| Image cuts out when the cable is flexed | One or more conductors broken inside the cable bundle | Case by case |
| Strain relief separated, split or stiff | Cable flex fatigue at the probe or connector end | Usually repairable |
| Depth performance clearly below what this probe used to deliver | Reduced acoustic output from element ageing or a delaminating lens | Case by case |
Check these before you ship the probe
- Run the system’s built-in probe test or element check if your console provides one.
- Examine the connector for bent or corroded pins, cracks and a working locking mechanism.
- Compare penetration and uniformity against a known-good probe on the same preset.
- Photograph the complete manufacturer label – the exact revision matters for parts compatibility.
- Inspect the lens face under good light for cuts, bubbles, lifting edges or discoloration.
Repair, exchange or replace — which applies to your C344
Repair suits the C344 when damage is mechanical or confined – lens membrane, strain relief, cable jacket, connector hardware. Once element dropout spreads across large sections of the array, repair cost climbs toward replacement value and stops making sense. If uptime is critical, ask about exchange options while your probe is assessed.
What we need to quote your C344 repair
- A clear photo of the complete manufacturer and model label on the probe
- A description of the fault: what you see on screen and when it started
- The ultrasound system (console) the probe is used with
- Screenshots or photos of the image problem, if the fault is visual
- Photos of any physical damage – lens, housing, cable or connector
Product imagery on this page is representative of the C344 probe family and is not a photograph of your specific unit. This page does not claim OEM authorization or universal compatibility. Repair feasibility, turnaround and commercial terms are confirmed in writing after assessment of the actual probe.
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Packing & Shipping
FAQ
Q: What is the MOQ?
A: 1pc.
Q: How about your delivery time?
A: 1~15 days depends on your order quantity.
Q: What is your terms of delivery?
A: DHL,TNT, EMS,UPS,FedEx,also can use customer’s freight forwarder.
Q: What is your terms of payment?
A: Western union, Alibaba Trade Assurance, T/T in advance.
Q: Do you test all your goods before delivery?
A: Yes, we have 100% tested our goods before delivery.
Q: What is your Service & Return policy?
A: If the probe is not compatible with your machine or there are any quality problem within 7 days after receiving the goods, please feel free to contact us. We will send a replacement probe or refund the payment to you.
